Our Service Promise....

We are a family run business that cares about people. That's why if you have something to say then we WANT to hear it....good or bad. We want you to be more than satisfied with your purchases from FlyWalk. In fact we want you to be so impressed that you will tell your friends!

To continue providing high levels of service we're offering:

Rapid Next Working Day Delivery to your home or work address, throughout the UK Mainland (2-3 working days for Ireland). With FREE Next Day delivery for UK mainland orders over £100. To receive the benefit of this service, please ensure you place your order before 3pm each working day. Call after this time if it's urgent.

A FREE Detailed Heelys Learning, Safety & Media CD with every order, teaching Kids, Teens & Adults how to learn & ride Heelys safely. See details here.

A 30 Day Returns & Exchange Policy PLUS a special extra 10-day extended returns & exchange policy on top for orders given as birthday presents. This will apply on all orders placed when a customer states "for birthday and the date " in the "special intructions" entry box.

Happy Birthday Heelys Cards with every Heelys Order where "birthday" is stated in the purchase special instructions. There will be space on the back of the card for you to add a personalised message.

You can contact us by phone/e-mail should there be any delays in your order arriving. Should we ever run out of the item you have ordered we will try to contact you as soon as possible. You can call us on 07776 444200 or email sales@flywalk.co.uk

NOTE: We will endevour to fulfill the service promises shown above to the best of our ability. However where circumstances arise that are out of our direct control. We will try our best to resolve the issue.